One Print Factory grouped order from offer to tracked dispatch
A grouped order is one commitment, not a loose collection of jobs. This safe-mode walkthrough shows how two designs stay together through acceptance, production evidence, packing and dispatch.
One order, one production decision
A customer can buy several generated designs from one generator route in a grouped physical order. The selected maker sees the complete paid offer before accepting. If accepted, every design moves through one order-scoped production batch and one shared parcel.
The current model does not split fulfilment across makers and does not support completing or refunding only one design. Accept, produce, dispatch, decline or refund the complete order.
The safe-mode example
Environment: SAFE MODE — no production actions Order reference: SAFE-ORDER-1042 Generator scope: Gaming Tray Design 1: 2 × 3 tray for 25 × 25 mm bases Design 2: 3 × 3 tray for 25 × 25 mm bases Customer order: 1 Order items: 2 Production batches: 1 Production items: 2 Shared parcels: 1 Dispatch reference used in capture: SAFE-TRACK-0001
- Complete order
- 1
- Designs to make
- 2
- Shared parcels
- 1
The two tray sizes mirror the production-like grouped-order regression fixture: one 2 × 3 tray and one 3 × 3 tray, both for 25 × 25 mm bases. The test confirms two order items become two production items inside exactly one order-scoped batch.
The complete lifecycle
| Status | What the maker does | What stays atomic |
|---|---|---|
| Order made | Review both designs, their generated files, material and colour requirements, timing and shared dispatch commitment. | The offer is accepted or declined as one complete order. |
| Accepted | Commit to making the complete order. The buyer can request cancellation before production starts, but the maker reviews that request. | No design silently leaves the batch. |
| Producing | Download the production pack, make both designs and keep progress current. | One production batch contains both production items. |
| Posted | Upload one clear finished-item photograph for each design, pack one parcel, choose a supported carrier and enter its reference. | Both designs share one dispatch event and one tracking reference. |
| Complete | The buyer confirms the complete delivery, or the supported delivery-confirmation process closes it when its conditions are met. | One order closes and receives one order-level review. |
What the Factory view should make obvious
The offer must show that there are two designs before acceptance. In production, each design remains separately identifiable inside the one batch so the maker can open the right generated files and supply the right finished-item evidence. These isolated browser captures use the same Factory order and dispatch components with synthetic safe-mode values; they do not call an account or production API.
From generated files to finished-item evidence
Use the production pack
The order-scoped download keeps both designs together and identifies the paired generated file formats for each item. Check the manifest and item labels before starting a plate.
Verified model: one pack, one manifest, two production items.
Photograph every design
Posting is blocked until each production item has one clear finished-item image. For this example, one upload is not enough; two are required.
Evidence remains private to the authenticated order view.
Pack one parcel
Both completed designs go into the shared parcel represented by the order. Do not mark one item posted while holding the other back.
Verified model: one dispatch status and one reference.
Use the supported carrier fields
Select a carrier offered by Factory and enter only its tracking reference. The customer link is derived from a fixed official carrier URL.
An arbitrary tracking URL is never accepted.
Make the evidence useful without exposing anyone
A finished-item photo exists to show that the specific generated design was made before dispatch. Frame the whole printed item clearly, use even light and check that the image corresponds to the right production item.
- Do not include people, faces or reflections of people.
- Keep shipping labels, addresses, paperwork and screens out of frame.
- Do not include unrelated customer work or anything that identifies another order.
- Photograph each design separately enough that the two required records cannot be confused.
- Use the upload attached to that production item; do not send order evidence through ordinary messages.
Private by defaultThe finished-item archive is shown through the authenticated order view for the buyer who owns that order. It is not a public gallery.
What this example deliberately leaves out
- The synthetic reference is not a real order and must never be entered into a live dispatch form.
- No identity, address, contact detail, live generated file, production photograph or commercial field is reproduced here.
- Real material, colour, capacity and delivery checks come from the accepted order. Do not use this example as a substitute for its production pack.
- A buyer can cancel automatically before acceptance. After acceptance and before production, cancellation requires the maker’s review. Once production starts, the normal order-support route applies.
- A posted order may follow a supported expected-delivery confirmation window. Where no supported arrival target exists, Factory must not invent one.
Verification checklist for grouped-order dispatch
- The offer clearly contains two designs and one complete-order commitment.
- Both production items match the generated files in the order-scoped pack.
- Every design is complete before any dispatch action begins.
- One clear, private finished-item photo is attached to each design.
- Both designs are packed into the one shared parcel.
- A supported carrier and valid reference are recorded before marking the order posted.